Disconnect sources
Use Ease connection controls and the source provider's own settings to revoke future access. This stops new authorized collection but does not automatically erase existing Ease records.
Data deletion
Disconnect access and request verified deletion.
Source revocation and Ease data deletion are related but separate steps. Follow both when you want to end processing.
Send a verified request
Email from the Google account associated with Ease. State whether you want specific connection data, reporting artifacts, or the complete Ease account data deleted.
Complete verification
We may ask for limited information needed to confirm identity, authority, scope, and applicable legal exceptions before deletion is performed.
Submit a request
Email data@analyticahouse.com with the subject “Ease data deletion request.” Include:
- The Google account email associated with Ease.
- The company, domain, or workspace if organizational data is involved.
- The requested scope: a source connection, specific report artifacts, or all eligible Ease account data.
- Enough context to locate the records, without sending passwords, access tokens, API keys, or full payment details.
What may be deleted
Subject to verification and applicable law, deletion may include stored connection credentials, reporting metadata, saved configurations, generated artifacts, AI analysis records, trial and entitlement records, and profile information associated with the request.
What may be retained
Some information may be retained where necessary to comply with tax, accounting, payment, security, fraud-prevention, dispute, audit, or legal obligations. Records may also remain temporarily in protected backups until overwritten under the backup lifecycle.
Deletion from Ease does not delete copies already written to spreadsheets, exported by users, stored by connected source providers, or retained by Stripe under its independent obligations.
Timing and confirmation
Verified requests are processed within the period required by applicable law. Complex, disputed, organizational, or legally restricted requests may require clarification. We will confirm completion or explain any applicable restriction using the verified contact channel.
Subscription reminder
Deletion is not cancellation. If you have a paid subscription, cancel it from Plan & Usage or the Stripe billing portal before requesting deletion. See the Billing Policy.